Report + Support is an online reporting tool developed by a company called Culture Shift.  It enables a student or member of staff of Ayrshire College to report an incident(s) related to bullying, discrimination, or harassment; hate crime;  racism; and gender-based violence (for example, domestic abuse, sexual violence and sexual harassment).  

Two reporting options are given – report anonymously or with your name and contact details.  

All anonymous reports will be reviewed and monitored and in exceptional circumstances, where it is deemed someone is at significant risk or harm, action may follow.   

When a report is submitted with a name and contact details someone from the College will be in touch with you within 2 working days.   They will use the contact details which you provided and stated was your preferred choice of communication between you and us.

If you are a student who has submitted a report about an incident, say, for example, you feel you are being bullied because of your race or nationality, then, in most cases, a Student Services Advisor from the Student Experience team will be touch.

If you are a member of staff who has submitted a report about an incident, say, for example, you feel you are being sexually harassed, then, in most cases, an HR Advisor from the HR team will be in touch.  

Only a very limited number of staff from the College have access to the reports submitted through Report + Support.   This includes the College's Information and Customer Relations Officer.   They will provide advice and guidance in relation to reports that may, in fact, be complaints and are best to be taken through the College's Complaint process.  

The College's decision to put in place Report + Support is part of our commitment to being a safe and inclusive place to learn, work and develop.  How we approach supporting you - a student or member of staff - will be based on this commitment and follow our existing policies and procedures.  
If you would like more information about Report + Support, please be in touch with our Equality and Inclusion Advisor on equalityandinclusion@ayrshire.ac.uk.  

Back

There are two ways you can tell us what happened